Last Updated: August 2026
This Privacy Policy outlines how Tirau Groomers collects, uses, stores, and protects personal information provided via our website in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
We collect personal information in two main ways:
- Voluntary Information: Information you actively provide through contact forms, booking requests, or direct correspondence (such as your name, phone number, email address, physical address, and details about your pet).
- Automated Information: Information collected automatically during your visit, such as your IP address, browser type, device information, referring pages, and general website usage statistics via standard browser cookies and analytics tools.
2. How We Use Your Information
We use the personal information collected to:
- Respond to inquiries, schedule appointments, and manage dog grooming services.
- Send administrative or service-related communications.
- Maintain and optimise our website functionality and service quality.
- Send promotional updates or newsletters (only if you have explicitly opted in).
3. Disclosure to Third Parties
We respect your privacy and will never sell or rent your personal information to third parties. We only share information with third parties in the following limited circumstances:
- Service Providers: Trusted third-party technical vendors (such as web hosting, payment processing, or online booking systems) that require access to perform functions on our behalf. These vendors are required to keep your data secure and confidential.
- Legal Requirements: Where required or permitted by law to comply with legal processes, regulatory requests, or to protect the rights, property, and safety of Tirau Groomers, our clients, or the public.
4. Data Security & Retention
We implement reasonable security measures to safeguard your personal data against unauthorised access, alteration, loss, or misuse. Information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Accessing & Correcting Your Data
Under the New Zealand Privacy Act 2020, you have the right to request access to any personal information we hold about you and to ask for corrections if it is inaccurate or out of date. To exercise these rights, please contact us using the details below.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of external websites.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted directly to this page with an updated revision date.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Tirau Groomers
11 Bear Street, Tīrau 3410
Email: info@tiraugroomers.co.nz
Phone: 020 415 53696